FutureProofing Retail

About this event

Retail has changed dramatically over the past year, and it can be overwhelming to try and keep up and know what is ahead for retail. Juggling ever-changing Covid-19 protocols, launching an online store, managing cash flow, and keeping connected and serving customers in new ways is challenging.

What does it mean to FutureProof your retail business? It means we help you anticipate the future and develop innovative strategies to increase your resilience to change, so you can thrive.

This interactive workshop will provide inspiration as well as actionable elements to engage and support main street businesses. This talk will discuss overall retail trends and innovations along with insights and inspiration to look at your business in new ways to stay relevant and continue to grow in the years to come.

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LISA HUTCHESON, Managing Partner, J.C. Williams Group

Lisa Hutcheson is a seasoned retailer executive having started her career nearly 30 years ago on the sales floor. Lisa has held senior leadership roles for two of Canada’s largest multi-store retailers where she led internal teams of over 1,000 employees to accomplish major corporate strategic initiatives. In 2003, Lisa founded her own boutique consulting practice when she decided to put her knowledge and expertise to work to help retailers who wish to strengthen their competitive position. In 2019, Lisa acquired and merged her firm with J.C. Williams Group, a global retail consulting firm specializing in retail strategy, operations/HR, main street revitalization and shopping centre redevelopment.

Lisa is a frequent keynote speaker on retail best practice and innovation. She has authored two books in the Retail 4G series of digital books published by the Retail Council of Canada and is also a part-time Professor at Seneca College, teaching in the Retail Business Management faculty.